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FAQs
'Please go through TranslateArea's Frequently Asked Questions in order to find the answers to your queries.

 
General
  1. What is TranslateArea?
  2. TranslateArea is a professional manual translation service for all types of documents, software and websites.

  3. Can’t I use a free translation tool?
  4. Translation is not a mechanical service; it is just not a software job. Translations which are accurate and professional must take into account a number of factors including context, grammar, sentence structure, idioms etc. hence relying on free translation tools for professional work is not wise.

  5. Why choose TranslateArea?
  6. There are numerous translation services available on the internet however Translate Area is the best choice because:

    1. We provide accurate translations by native speakers who are experts in the relevant field.
    2. Translations are done manually and our time tested process ensures that all translations are up to the mark and free from errors.
    3. Payment is easy; you are required to pay only 50 % upfront and the rest after completion of project.
    4. We provide excellent customer service and are available to solve your problems all the times.
    5. We provide translations for all sorts of documents, websites, software etc from any language to any language.

  7. What languages can TranslateArea translate?
  8. Currently TranslateArea translates the languages found in the languages page.

  9. What do you translate?
  10.  TranslateArea provides comprehensive translation services and can translate absolutely any material, electronic or printed.

  11. Can you provide a translation plan for a big project of a company involving various translations which are interlinked with each other?
  12.  TranslateArea provides translation services to companies and individuals alike. For big projects, we assign a project manager who coordinates with the company representative and then with the help of the specialist translation team, comes up with a workable plan that exceeds their expectation.

  13. How long will the translation take?
  14. TranslateArea conducts work at a high pace in order to meet the requirements of a fast paced world. However, translation time varies according to the length, technicality of the text and the languages involved. We will give you a timeframe when you send us the details.

  15. What is localization?
  16. Localization is the process of adapting a document, website or software for an audience with a different culture, background or region. It includes not only simple translation, but requires sound understanding of the culture, its styles and terminology and adaptation accordingly. 

  17. Do you take urgent projects?
  18. No, currently we do not have urgent projects or projects with no room for time flexibility.

  19. Do you require translation files to be in a certain file type?
  20. Although we prefer that the files to be translated are given to us in word or excel file, however we can handle most other file types too including PDFs.

  21. Can you publish translated files in certain file formats according to client’s requirements?
  22. Yes we can do that with additional charges.

  23. Can you handle Desktop publishing projects?
  24. Yes. We work on DTP projects using InDesign, Quark, QuarkXpress, Framemaker, Adobe Illustrator and Photoshop among others.

  25. I have text that has been translated and I want it proofread by an expert. Can you do that?
  26. Sure. We can have the right expert of the languages proofread all the material to ensure that it’s accurate, and point out corrections, if any. 

  27. Can you provide certified translations?
  28. TranslateArea can provide certified translations to its clients on demand,. Just let us know what you need, and we will be happy to deliver it to you.


 
Confidentiality
  1. Will the documents I give you to translate remain confidential?
  2. TranslateArea gives prime emphasis to confidentiality of all material that is given to us to translate. For the purpose, we ensure that secure procedures including the use of secure server for the transfer of secure documents.



Order and Delivery
  1. How do I place an order?
  2. Send us the details of your translation through How to Order page. We will email you the cost of your translation in the next 12 hours along with a link. Follow the instructions on the link to complete the order process.

  3. How will I send the documents?
  4. You may send our documents for translation to us via email, post mail, fax or courier; whatever suits you.

  5. How will I get the translation?
  6. You can download the translation by logging into your customer account at TranslateArea. This will be the same customer account which you used at the time of ordering. In case of any problem, contact us straight away.



 
Payment
  1. Do all translations cost the same?
  2. Translation prices vary depending on the nature of project, its length and the languages involved. Please get in touch with us and we will let you know how much your translation will cost you. TranslateArea offers competitive rates for translations so do check out the price we offer for your specific translation.

  3. How do I pay for the translation?
  4. TranslateArea offers a unique payment plan. You are required to pay only 50% upfront for the translation charges and the other 50% after we submit the translation to you.

  5. What are the acceptable payment methods?
  6. TranslateArea offers payment via:

    • 2Checkout
    • PayPal

 
Support
  1. I still have more questions. Where can I get more help?

    Send us your query in the contact form and we will get back to you in the next 24 hours.

  2. What are your postal addresses?

    • USA:
      Hisham Malik
      8345 NW 66TH ST #3048
      MIAMI FL 33166


    • UK:
      NEXTAGE TECHNOLOGIES LTD
      20 Ballindune, Weydown ROAD
      Haslemere
      Surrey
      GU27 1DP


    • Qatar:
      NEXTAGE TECHNOLOGIES LTD
      Office No 5, Abu Hilal Street.
      AlAskri Road - Old Airport Area
      Doha- Qatar


    • Pakistan:
      NEXTAGE TECHNOLOGIES LTD
      194-A Ahmad Block,
      Garden Town,
      Lahore - Pakistan


    • Hong Kong :
      NEXTAGE TECHNOLOGIES LTD
      Office No 604, Tower A,
      New Trade Plaza, 6 On Ping Street,
      Shatin, N.T Hong Kong
 
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